- FAQs
- Performance & Etiquette FAQs
The lobby and cash bar open 1 hour before show time.
Theatre doors open approximately 1/2 hour before show time. Some seating is provided in the lobby.
The lobby is open during regular hours and is open 1 hour before show time.
There is typically an intermission for a performance, but please check each event’s details. Some theatre performances and shorter concerts will not have an intermission. For more details, please contact the box office.
The Bertha Krueger Reid Theatre seats 410 people, not including staff and volunteers.
There are approximately 55 seats for performances in the Performance Studio. This is a flexible space and could seat more or less, depending on the event.
Beverages are available through our cash bar. We typically do not offer food for purchase at events.
Our box office staff is happy to help you find dining options in town.
Please do not bring snacks and food into the theatre.
Drinks purchased at the SCA bar are allowed in the theatre and studio spaces. Please no outside food or beverage.
Both photos and video are PROHIBITED for Mason Street Warehouse performances. Photo and video policies vary for concert performances. Please check with Performance Manager Ellen Engle for more details.
Photo passes may be requested for certain performances through Performance manager. Contact Us
You do not have to print your e-ticket to be admitted into the venue. Please have your e-tickets readily available for scanning when entering the theater.
Yes – we welcome service animals.
YES. As of June 22, 2021, the Michigan Department of Health lifted all state-mandated Covid Safety Measures. This includes indoor capacity limits.
For indoor gathers of 100 or more guests, masks are required.
Yes! We’re offering patrons who do not wish to move indoors the opportunity to donate their tickets, receive an SCA Art Pass (gift certificate), or receive a refund. Contact our Box Office for assistance: info@sc4a.org or 269.857.2399
Yes, all SCA employees interacting with guests are fully vaccinated.
Yes! We’ve installed an iWave air purification system throughout the entire facility. This advanced technology significantly reduces pathogens (including the Covid-19 virus), allergens, particles, smoke and odors in the air providing the most effective air purification method for your health and safety.
Plus, all hard and soft surfaces at the SCA, including the theater, have been treated with MicrobeCare, a patented, EPA-registered antimicrobial coating that helps reduce the spread of infection and cross contamination of dangerous microorganisms. MicrobeCare is non-toxic and has FDA approval.
Yes! We ask that guests needing handicapped seating contact us prior to their performance so we can reserve seating for them.